Contact
Feel free to fill out the form below to get in touch with me or email me directly at: Hello@DreamscapeAlley.com
Please include your [ Order # ] in your message to make it easier for me to locate your order. [eg. #000DSA]
- I try to answer all emails within 24-48 hours.
- I package and ship all of the orders myself, so to streamline the process Im shipping out orders once per week
- Tracking # gets sent to your email 1 to 3 days after it is shipped.
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Domestic Orders take 2 to 3 weeks to arrive.
International Orders take anywhere from 4 to 6 weeks to arrive depending on location.
Get in touch with me
Frequently asked questions
Why haven't I received my confirmation email?
I am very sorry to hear that you haven't received a confirmation email. If you haven't already, please be sure to double-check that the email didn't end up in your junk/spam or promotions folder.
If you still aren't able to find it, please email me using the contact form here. Be sure to include your Order #
How long will the delivery take?
After order is placed, I try my best to get the packages prepped and ready to be shipped out. Usually I try to ship the orders out every week.
Once it is shipped It will take around 2-3 weeks for US Customers to receive their order and take around 4-6 weeks for International Customers.
**I will always be looking to make this shipping time shorter and cheaper for you all. So bear with me while I improve this.
How do I change my shipping address?
Please use the form here to contact me immediately with your order number and your new shipping address.
Although I cannot guarantee that I'll catch your order in time before its shipped, I will try my absolute best to make the requested changes.
Kindly note that once an order has been shipped, I no longer have the ability to make any changes to it.
How do I check My Order Status
Please click here to track your order.
You will need to wait till you have your tracking #. Shipping confirmation email is sent with your Tracking Number after packaging is done and I have shipped them.
Packaging time can vary but I am packing and shipping out your orders as fast as I can. So please bear with me