Contact

Feel free to fill out the form below to get in touch with me or email me directly at: Hello@DreamscapeAlley.com

Please include your [ Order # ] in your message to make it easier for me to locate your order. [eg. #000DSA]

  • I try to answer all emails within 24-48 hours.
  • I package and ship all of the orders myself, so to streamline the process Im shipping out orders once per week 
  • Tracking # gets sent to your email 1 to 3 days after it is shipped. 

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Domestic Orders take 2 to 3 weeks to arrive.

International Orders take anywhere from 4 to 6 weeks to arrive depending on location.

Get in touch with me

Frequently asked questions

Why haven't I received my confirmation email?

I am very sorry to hear that you haven't received a confirmation email. If you haven't already, please be sure to double-check that the email didn't end up in your junk/spam or promotions folder. 

If you still aren't able to find it, please email me using the contact form here. Be sure to include your Order #

How long will the delivery take?

After order is placed, I try my best to get the packages prepped and ready to be shipped out. Usually I try to ship the orders out every week.

Once it is shipped It will take around 2-3 weeks for US Customers to receive their order and take around 4-6 weeks for International Customers.

**I will always be looking to make this shipping time shorter and cheaper for you all. So bear with me while I improve this.

How do I change my shipping address?

Please use the form here to contact me immediately with your order number and your new shipping address.

Although I cannot guarantee that I'll catch your order in time before its shipped, I will try my absolute best to make the requested changes.

Kindly note that once an order has been shipped, I no longer have the ability to make any changes to it.

How do I check My Order Status

Please click here to track your order.

You will need to wait till you have your tracking #. Shipping confirmation email is sent with your Tracking Number after packaging is done and I have shipped them.

Packaging time can vary but I am packing and shipping out your orders as fast as I can. So please bear with me